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  5. Smartphones

Smartphones: User manual download

  • English version Manuals are posted only for modes that are compatible with au World Service and/or a bilingual interface.

au Brand Model

Qua phone QZ

Basic Manual (12.4MB)
Setting Guide (15.9MB)

Qua phone QX

Basic Manual (2.9MB)
Setting Guide (5.8MB)

Qua phone PX

Basic Manual (3.4MB)
Setting Guide (10MB)
Safety Precautions (2.8MB)

Qua phone

Basic Manual (422KB)
Setting Guide (1.3MB)
Safety Precautions (291KB)

FCNT Limited

arrows We FCG01

Quick Start Guide (138KB)
Notes on Usage (293KB)

HTC

HTC U11 HTV33

Basic Manual (9MB)
Setting Guide (6.2MB)

HTC 10 HTV32

Basic Manual (8.7MB)
Setting Guide (6MB)

HTC J butterfly HTV31

Basic Manual (8.6MB)
Setting Guide (5MB)

HTC J butterfly HTL23

Basic Manual (8.7MB)
Setting Guide (5MB)

HTC J One HTL22

Basic Manual (6.4MB)
Setting Guide (7.6MB)

HTC J butterfly HTL21

Basic Manual (5.9MB)
Setting Guide (16.1MB)

HTC J ISW13HT

Basic Manual (7.3MB)
Setting Guide (2.7MB)

htc EVO 3D ISW12HT

Basic Manual (7.4MB)

htc EVO WiMAX ISW11HT

Basic Manual (5.6MB)

HUAWEI

HUAWEI P30 lite Premium HWV33

Basic Manual (28.4MB)
Setting Guide (20.7MB)

HUAWEI P20 lite HWV32

Basic Manual (30.3MB)
Setting Guide (11MB)

HUAWEI nova 2 HWV31

Basic Manual (25.1MB)
Setting Guide (11.5MB)
Safety Precautions (2.5MB)

KYOCERA

TORQUE 5G KYG01

Quick Start Guide (412KB)
Notes on Usage (566KB)

GRATINA KYV48

Basic Manual (1.5MB)

BASIO4

Basic Manual Android 11-Compatible Edition (2MB)
Basic Manual Android 10-Compatible Edition (3.2MB)

TORQUE G04

Basic Manual (2.1MB)
Setting Guide (4.5MB)

URBANO V04

Basic Manual (2.3MB)

BASIO3

Basic Manual (2MB)

TORQUE G03

Basic Manual (2.5MB)
Setting Guide (5.5MB)

miraie f

Basic Manual (3.6MB)

URBANO V03

Basic Manual (11.2MB)
Setting Guide (16MB)

DIGNO® rafre KYV36

Basic Manual (2.5MB)
Setting Guide (5.3MB)

URBANO V02

Basic Manual (2MB)
Setting Guide (5.1MB)

TORQUE G02

Basic Manual Version for Android 6.0 (1.6MB)
Basic ManualVersion for Android 5.1 (1.1MB)
Setting Guide Version for Android 6.0 (9MB)
Setting Guide Version for Android 5.1 (6.8MB)
Safety Precautions Version for Android 6.0 (565KB)
Safety Precautions Version for Android 5.1 (560KB)

BASIO

Basic Manual (2.5MB)

miraie

Basic Manual (2.3MB)

URBANO V01

Basic Manual (2.9MB)
Setting Guide (2.8MB)

TORQUE G01

Basic Manual (777KB)
Setting Guide (4.6MB)
Precautions (449KB)

URBANO L03

Basic Manual (3.1MB)
Setting Guide (2.9MB)

URBANO L02

Basic Manual (2.8MB)
Setting Guide (3.1MB)

DIGNO® M KYL22

Basic Manual (2.2MB)
Setting Guide (3.5MB)

URBANO L01

Basic Manual (4.1MB)
Setting Guide (4.1MB)

DIGNO S KYL21

Basic Manual (2.7MB)
Setting Guide (1.2MB)

URBANO PROGRESSO

Basic Manual (6.6MB)
Setting Guide (1.8MB)

DIGNO ISW11K

Basic Manual (3.9MB)

LG Electronics

LG it LGV36

Basic Manual (2.9MB)
Setting Guide (3.8MB)
Safety Precautions (440KB)

isai V30+ LGV35

Basic Manual (3.6MB)
Setting Guide (8.3MB)
Safety Precautions (518KB)

isai Beat LGV34

Basic Manual (5.4MB)
Setting Guide (11MB)
Safety Precautions (495KB)

isai vivid LGV32

Basic Manual (728KB)
Setting Guide (10.8MB)
Safety Precautions (474KB)

Fx0 LGL25

Basic Manual (903KB)
Messages(MMS/SMS) Setting Guide (785KB)
Safety Precautions (432KB)

isai VL LGV31

Basic Manual (3.6MB)
Setting Guide (18.6MB)
Safety Precautions (355KB)

isai FL LGL24

Basic Manual (3.3MB)
Setting Guide (18.3MB)
Safety Precautions (476KB)

G Flex LGL23

Basic Manual (4.4MB)
Setting Guide (11.2MB)

isai LGL22

Basic Manual (5.2MB)
Setting Guide (15.7MB)

Optimus G LGL21

Basic Manual (6.5MB)
Setting Guide (9.1MB)

Optimus X IS11LG

Basic Manual (1.2MB)

SAMSUNG

Galaxy A54 5G SCG21

Quick Start Guide (236KB)
Notes on Usage (684KB)

Galaxy S23 Ultra SCG20

Quick Start Guide (238KB)
Notes on Usage (762KB)

Galaxy S23 SCG19

Quick Start Guide (229KB)
Notes on Usage (762KB)

Galaxy A23 5G SCG18

Quick Start Guide (210KB)
Notes on Usage (514KB)

Galaxy Z Flip4 SCG17

Quick Start Guide (236KB)
Notes on Usage (475KB)

Galaxy Z Fold4 SCG16

Quick Start Guide (244KB)
Notes on Usage (475KB)

Galaxy A53 5G SCG15

Quick Start Guide (235KB)
Notes on Usage (458KB)

Galaxy S22 Ultra SCG14

Quick Start Guide (235KB)
Notes on Usage (567KB)

Galaxy S22 SCG13

Quick Start Guide (229KB)
Notes on Usage (567KB)

Galaxy Z Flip3 5G SCG12

Quick Start Guide (241KB)
Notes on Usage (481KB)

Galaxy Z Fold3 5G SCG11

Quick Start Guide (249KB)
Notes on Usage (481KB)

Galaxy S21+ 5G SCG10

Quick Start Guide (176KB)
Notes on Usage (688KB)

Galaxy S21 5G SCG09

Quick Start Guide (176KB)
Notes on Usage (688KB)

Galaxy A32 5G SCG08

Quick Start Guide (189KB)
Notes on Usage (657KB)

Galaxy Z Fold2 5G SCG05

Quick Start Guide (177KB)
Notes on Usage (559KB)

Galaxy Z Flip 5G SCG04

Quick Start Guide (223KB)
Notes on Usage (633KB)

Galaxy A51 5G SCG07

Quick Start Guide (180KB)
Notes on Usage (661KB)

Galaxy Note20 Ultra 5G SCG06

Quick Start Guide (195KB)
Notes on Usage (781KB)

Galaxy A21 シンプル SCV49

Quick Start Guide (135KB)
Notes on Usage (531KB)

Galaxy A41 SCV48

Quick Start Guide (159KB)
Notes on Usage (603KB)

Galaxy S20 Ultra 5G SCG03

Quick Start Guide (192KB)
Notes on Usage (724KB)

Galaxy S20+ 5G SCG02

Quick Start Guide (192KB)
Notes on Usage (727KB)

Galaxy S20 5G SCG01

Quick Start Guide (188KB)
Notes on Usage (728KB)

Galaxy Z Flip SCV47

Quick Start Guide (222KB)
Notes on Usage (650KB)

Galaxy A20 SCV46

Basic Manual (5.4MB)
Notes on Usage (693KB)

Galaxy Note10+ SCV45

Basic Manual (4.8MB)
Notes on Usage (821KB)

Galaxy Fold SCV44

Basic Manual (5.8MB)
Setting Guide (9.7MB)

Galaxy A30 SCV43

Basic Manual (13.7MB)
Setting Guide (30.6MB)

Galaxy S10+ SCV42

Basic Manual (3.5MB)
Setting Guide (6.6MB)

Galaxy S10 SCV41

Basic Manual (3.4MB)
Setting Guide (6.6MB)

Galaxy Note9 SCV40

Basic Manual (4.1MB)
Setting Guide (6.9MB)

Galaxy S9+ SCV39

Basic Manual (3.9MB)
Setting Guide (6.6MB)

Galaxy S9 SCV38

Basic Manual (3.8MB)
Setting Guide (6.5MB)

Galaxy Note8 SCV37

Basic Manual (3.1MB)
Setting Guide (8MB)

Galaxy S8 SCV36

Basic Manual (2.3MB)
Setting Guide (8MB)

Galaxy S8+ SCV35

Basic Manual (2.4MB)
Setting Guide (7.8MB)

Galaxy S7 edge SCV33

Basic Manual (8.7MB)
Setting Guide (9.5MB)

Galaxy A8 SCV32

Basic Manual (6.7MB)
Setting Guide (6.7MB)

Galaxy S6 edge SCV31

Basic Manual (6.9MB)
Setting Guide (12.5MB)

GALAXY Note Edge SCL24

Basic Manual (2MB)
Setting Guide (4.2MB)

GALAXY S5 SCL23

Basic Manual (6.2MB)
Setting Guide (9.5MB)

GALAXY Note 3 SCL22

Basic Manual (8.2MB)
Setting Guide (11.3MB)

GALAXY SIII Progre SCL21

Basic Manual (6.4MB)
Setting Guide (10.5MB)

GALAXY S II WiMAX ISW11SC

Basic Manual (4.5MB)

SHARP

AQUOS sense7 SHG10

Quick Start Guide (554KB)

BASIO active

Basic Manual (3.6MB)

AQUOS wish2 SHG08

Quick Start Guide (622KB)

AQUOS sense6s SHG07

Quick Start Guide (514KB)

AQUOS wish SHG06

Quick Start Guide (605KB)

AQUOS sense6 SHG05

Quick Start Guide (513KB)

AQUOS zero6 SHG04

Quick Start Guide (547KB)

AQUOS sense5G SHG03

Quick Start Guide (169KB)
Notes on Usage (419KB)

AQUOS zero5G basic DX SHG02

Quick Start Guide (244KB)
Notes on Usage (471KB)

AQUOS sense3 basic SHV48

Quick Start Guide (158KB)
Notes on Usage (362KB)

AQUOS R5G SHG01

Quick Start Guide (216KB)
Notes on Usage (501KB)

AQUOS zero2 SHV47

Basic Manual (6.4MB)
Precautions (462KB)

AQUOS sense3 SHV46

Basic Manual (5.5MB)
Precautions (965KB)

AQUOS sense3 SHV45

Basic Manual (1.4MB)
Setting Guide (3.8MB)
Precautions (914KB)

AQUOS R3 SHV44

Basic Manual (1.8MB)
Setting Guide (7.8MB)
Precautions (447KB)

AQUOS sense2 SHV43

Basic Manual (1.4MB)
Setting Guide (4.6MB)
Precautions (361KB)

AQUOS R2 SHV42

Basic Manual (2MB)
Setting Guide (7MB)
Precautions (412KB)

AQUOS R compact SHV41

Basic Manual (1.4MB)
Setting Guide (7.9MB)
Precautions (421KB)

AQUOS sense SHV40

Basic Manual (1.4MB)
Setting Guide (5.7MB)
Precautions (336KB)

AQUOS R SHV39

Basic Manual (2.9MB)
Setting Guide (9.8MB)
Precautions (453KB)

AQUOS SERIE mini SHV38

Basic Manual (4.5MB)
Setting Guide (17.1MB)
Precautions (1.3MB)

AQUOS U SHV37

Basic Manual (2.7MB)
Setting Guide (16.7MB)
Precautions (436KB)

BASIO2

Basic Manual (9MB)

AQUOS U SHV35

Basic Manual (3.4MB)
Setting Guide (17.7MB)
Precautions (1.3MB)

AQUOS SERIE SHV34

Basic Manual (4.5MB)
Setting Guide (18.7MB)
Precautions (1.5MB)

AQUOS SERIE mini SHV33

Basic Manual (5.7MB)
Setting Guide (22MB)
Precautions (1.2MB)

AQUOS SERIE SHV32

Basic Manual (1.4MB)
Setting Guide (7MB)
Precautions (368KB)

AQUOS SERIE mini SHV31

Basic Manual (4.1MB)
Setting Guide (23.1MB)
Precautions (434KB)

AQUOS SERIE SHL25

Basic Manual (1.7MB)
Setting Guide (6.2MB)
Precautions (391KB)

AQUOS PHONE SERIE mini SHL24

Basic Manual (2.2MB)
Setting Guide (5.6MB)
Precautions (458KB)

AQUOS PHONE SERIE SHL23

Basic Manual (3.5MB)
Setting Guide (5.3MB)

AQUOS PHONE SERIE SHL22

Basic Manual (3.6MB)
Setting Guide (3.7MB)

AQUOS PHONE SERIE SHL21

Basic Manual (3.3MB)
Setting Guide (3.7MB)

AQUOS PHONE CL IS17SH

Basic Manual (3.6MB)
Setting Guide (4.9MB)

AQUOS PHONE SL IS15SH

Basic Manual (3.5MB)
Setting Guide (4.6MB)

AQUOS PHONE SERIE ISW16SH

Basic Manual (3.9MB)
Setting Guide (8.4MB)

AQUOS PHONE IS14SH

Basic Manual (9MB)

AQUOS PHONE IS13SH

Basic Manual (8.1MB)

AQUOS PHONE IS12SH

Basic Manual (4.4MB)
Chinese Simple Manual (589KB)

AQUOS PHONE IS11SH

Basic Manual (5.3MB)
Chinese Simple Manual (597KB)

IS05

Basic Manual (7.1MB)
Chinese Simple Manual (570KB)

IS03

Basic Manual (2.6MB)
Chinese Simple Manual (667KB)

IS01

Basic Manual (10.5MB)
Chinese Simple Manual (967KB)

Sony Corporation

Xperia 10 V SOG11

Quick Start Guide (274KB)

Xperia 1 V SOG10

Quick Start Guide (281KB)

Xperia 5 IV SOG09

Quick Start Guide (251KB)

Xperia Ace III SOG08

Quick Start Guide (123KB)
Safety Precautions (220KB)

Xperia 10 IV SOG07

Quick Start Guide (120KB)
Safety Precautions (221KB)

Xperia 1 IV SOG06

Quick Start Guide (125KB)
Safety Precautions (215KB)

Xperia 5Ⅲ SOG05

Quick Start Guide (131KB)
Safety Precautions (222KB)

Xperia 10Ⅲ SOG04

Quick Start Guide (125KB)
Safety Precautions (210KB)

Xperia 1Ⅲ SOG03

Basic Manual (346KB)
Safety Precautions (239KB)

Xperia 5Ⅱ SOG02

Basic Manual (364KB)
Safety Precautions (227KB)

Xperia 10 Ⅱ SOV43

Basic Manual (361KB)
Safety Precautions (234KB)

Xperia 1 Ⅱ SOG01

Basic Manual (359KB)
Safety Precautions (243KB)

Xperia 8 SOV42

Basic Manual (3.2MB)
Safety Precautions (235KB)

Xperia 5 SOV41

Basic Manual (3.4MB)
Safety Precautions (240KB)

Xperia 1 SOV40

Basic Manual (1.7MB)
Setting Guide (3.8MB)
Safety Precautions (231KB)

Xperia XZ3 SOV39

Basic Manual (2.6MB)
Setting Guide (3.4MB)
Safety Precautions (2.2MB)

Xperia XZ2 Premium SOV38

Basic Manual (2.5MB)
Setting Guide (3.3MB)
Safety Precautions (2.2MB)

Xperia XZ2 SOV37

Basic Manual (2.5MB)
Setting Guide (3.7MB)
Safety Precautions (2.2MB)

Xperia XZ1 SOV36

Basic Manual (2.2MB)
Setting Guide (3.1MB)
Safety Precautions (2.1MB)

Xperia XZs SOV35

Basic Manual (2.5MB)
Setting Guide (3.6MB)
Safety Precautions (2MB)

Xperia XZ SOV34

Basic Manual (3MB)
Setting Guide (3.8MB)
Safety Precautions (2.1MB)

Xperia X Performance SOV33

Basic Manual (2.3MB)
Setting Guide (3.7MB)
Safety Precautions (2.1MB)

Xperia Z5 SOV32

Basic Manual (1.2MB)
Setting Guide (1.2MB)
Safety Precautions (2.3MB)

Xperia Z4 SOV31

Basic Manual (1MB)
Setting Guide (1.8MB)
Safety Precautions (2.2MB)

Xperia Z3 SOL26

Basic Manual (1.2MB)
Setting Guide (1.8MB)
Safety Precautions (2.9MB)

Xperia ZL2 SOL25

Basic Manual (1.7MB)
Setting Guide (1.4MB)
Safety Precautions (2.9MB)

Xperia Z Ultra SOL24

Basic Manual (2.1MB)
Setting Guide (2.6MB)
Safety Precautions (2.6MB)

Xperia Z1 SOL23

Basic Manual (1.7MB)
Setting Guide (2.9MB)
Safety Precautions (2.8MB)

Xperia UL SOL22

Basic Manual (1.3MB)
Setting Guide (2.7MB)
Safety Precautions (2.6MB)

Xperia VL SOL21

Basic Manual (2.5MB)
Setting Guide (9.8MB)
Safety Precautions (2.9MB)

Xperia acro HD IS12S

Start Guide (2.1MB)
Setting Guide (1.9MB)
Safety Precautions (2.8MB)

Xperia acro IS11S

Basic Manual (2MB)

Xiaomi

Redmi Note 10 JE XIG02

Quick Start Guide (138KB)
Notes on Usage (461KB)

Mi 10 Lite 5G XIG01

Quick Start Guide (1.3MB)
Notes on Usage (4.5MB)

ZTE Corporation

ZTE a1 ZTG01

Quick Start Guide (169KB)
Notes on Usage (204KB)

OPPO

OPPO Reno7 A OPG04

Quick Start Guide (139KB)
Notes on Usage (381KB)

OPPO Find X3 Pro OPG03

Quick Start Guide (224KB)
Notes on Usage (389KB)

OPPO A54 5G OPG02

Quick Start Guide (170KB)
Notes on Usage (322KB)

CASIO

G'zOne TYPE-L CAL21

Basic Manual (3.5MB)
Setting Guide (2.4MB)

G'zOne IS11CA

Basic Manual (3.8MB)
Chinese Simple Manual (652KB)

FUJITSU

ARROWS Z FJL22

Basic Manual (598KB)
Setting Guide (871KB)
Safety Precautions (496KB)

ARROWS ef FJL21

Basic Manual (1.9MB)
Setting Guide (895KB)

ARROWS Z ISW13F

Basic Manual (1.9MB)
Setting Guide (1MB)

ARROWS ES IS12F

Basic Manual (1.3MB)

ARROWS Z ISW11F

Basic Manual (1.3MB)

iida

INFOBAR A03

Basic Manual (995KB)
Setting Guide (1.5MB)
Precautions (832KB)

INFOBAR A02

Basic Manual (6.9MB)
Setting Guide (12.4MB)

INFOBAR C01

Basic Manual (8MB)

INFOBAR A01

Basic Manual (4.6MB)
Chinese Simple Manual (538KB)

MOTOROLA

MOTOROLA RAZR™ IS12M

Basic Manual (14.2MB)

MOTOROLA PHOTON™ ISW11M

Basic Manual (22.3MB)

NEC

MEDIAS BR IS11N

Basic Manual (3MB)

PANTECH

VEGA PTL21

Basic Manual (4.6MB)
Setting Guide (15.9MB)
Chinese Simple Manual (simplified) (789KB)
Chinese Simple Manual (traditional) (754KB)
Korean Simple Manual (434KB)
Portuguese Simple Manual (746KB)

MIRACH IS11PT

Basic Manual (1.9MB)
Chinese Basic Manual (simplified) (1.1MB)
Chinese Basic Manual (traditional) (2.8MB)
Korean Basic Manual (921KB)
Portuguese Basic Manual (2.4MB)

SIRIUS α IS06

Basic Manual (8.8MB)
Korean Manual (9.8MB)
Chinese Manual (12.2MB)

TOSHIBA

REGZA Phone IS11T

Basic Manual (2.3MB)
Chinese Simple Manual (552KB)

Windows® Phone IS12T

Basic Manual (1.4MB)
Chinese Simple Manual (1.1MB)

IS04

Basic Manual (7.8MB)
Chinese Simple Manual (751KB)

IS02

English Simple Manual (493KB)
Chinese Simple Manual (527KB)
  • The download process may be time-consuming when using an analog (or similar) connection due to the extremely large volume of the download data.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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