[au STAR Gift] I would like to exchange [2-year Contract Renewal Gift Coupons] for points and use it at au PAY Market

The 2-year Contract Renewal Gift Coupons can be used at the au shopping site "au PAY Market" by exchanging it for "Ponta Points (use is limited at au PAY Market)".

How to use

Exchange your 2-year Contract Renewal Gift Coupons for "Ponta points (use is limited at au PAY Market)" and use it at the au shopping site "au PAY Market".

  • If you redeem for "Ponta points (use is limited at au PAY Market)", you can use them per point on the au shopping site. The points' validity is until the end of the month following the exchange date. Please use within the valid period.
  • The 2-year Contract Renewal Gift Coupons will be given around the 10th of the month following the 3 months renewal period.
  • You can check the ownership status from the "au STAR website". (Login with au ID is required)

Exchange [2-year Contract Renewal Gift Coupons] for "Ponta points (use is limited at au PAY Market)"

  1. Access the Ponta point (use is limited at au PAY Market) exchange page.
    • If you have not logged in with your au ID, tap "Login/Membership
      registration" and log in with your au ID and password.

      Tap "Exchange for Ponta points (use is limited at au PAY Market)".

Exchange for  Ponta points (use is limited at  au PAY Market)
  1. Tap "Confirm exchange".

    This completes the exchange procedure.

Confirm exchange *Click to complete the exchange
  • All of the indicated amounts include tax unless otherwise specified.
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

x