What is an au ID?

au ID enables you to log in au Customer Service website, where you can check your bill, change price plan or cancel optional services etc.

Set your au ID account

The screen operating instructions explained in English.

- How to log in with au ID(smartphone)

Forgot password?

Other FAQ

I forgot my au ID password! Help!

What is PIN Code?

I forgot my PIN Code! Help!

close
Video

close

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

x