How do I choose my device/phone plan/data plan?

Choose what you want. We have a lot of options. Follow the steps below to choose your own device with au package plan.

Step 1: Choose your device

image of device

Step 2: Choose your method of payment for your device

Pay your device fee at once or pay with installments.
We offer installments with no interests. (Conditions apply)

Payment in full Payment in installments

Step 3: Choose your phone plan

We have 3 different basic phone plans, based on how often you make phone calls per month.

¥20/30sec? call palan? Unlimited call paln?

View Plans and options

Step 4: Choose your data plan

Find best data plan from our flat rate data service.
No extra charge.


View Plans and options

Step 5: Choose your optional services

Care about your device? Get au insurance service.

image of about your device

View Plans and options

We offer you a rough estimate of its monthly cost.
Visit nearby au Shop to get an estimate!

Other FAQ

Where to get a new phone?

How does my contract work?

What to bring to get started?

To whom do I direct my questions?

Learn about why people in Japan choose au, one of the reasons that au is the carrier with the highest customer satisfaction rate



  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)