How will I find out my monthly payment?

Your monthly bill can be checked online. Follow the 3 steps below.

Step 1

Visit au Customer Support - Billing Inquiry Log-in (in Japanese only)

Step 2

Log in with your au ID

Forgot your au ID?

Never heard of au ID?

Step 3

Check your bill

How to read my bill?

How to check my bill on ineternet?

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Other FAQ

How will my payment work?

What is included in my first bill?

What should I do if I am late for the payment?

How to change the payment method to a credit card?

Learn about why people in Japan choose au, one of the reasons that au is the carrier with the highest customer satisfaction rate

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  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

  • By e-mailSend e-mail

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