Product Lineup: PacketWIN

Compatible mobile phones

Refer to the following for a list of mobile phones compatible with Packet WIN.

Packet WIN compatible model list (in Japanese only)

  • To use Packet WIN, you must use "" or sign up for a "Packet WIN compatible provider".
  • The maximum communication speed may change depending on the model. For the models compatible with a packet communications charges flat rate service which are connected to a computer, PDA, car navigation device, etc., KDDI limits the maximum communications speed depending on the congestion conditions of the network when transmitting/receiving large amounts of data such as downloading or uploading files or attaching movie files to prevent excessive loads from occurring on the network.
  • Refer to the "Discount services" page to check discount services on packet communications charges and phones that allow flat fees for data communications via a mobile computer or other devices as well.

    Discount services

  • Refer to the "Service areas" page to check on usable areas.

    Service areas (in Japanese only)

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)