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Guide for designated counters: au World Service Handset Rental

Narita International Airport

Narita Airport KDDI Counter (Terminal 1/4F)

Terminal 1/4F

au World Service Rental / Wi-Fi router rental service for Korea

Pick-up of reserved phones / Return 7:00~20:00
Rental without reservation 7:00~19:30

Other services

  • Inquiries (how to use overseas, setting guidance, etc.)
  • Referral services for overseas Wi-Fi routers
  • Purchase of au+1collection, optional products, KDDI Super World Card, and au prepaid cards available.
  • Charging for au WALLET Card (9:00 to 19:30)
  • Suspension/cancellation procedures for au communication services (9:00 to 19:30)[1]
  • Collection of charges(9:00 to 19:30) *10:00 to 19:00 when calculating after returning to Japan

Narita Airport KDDI Counter (Terminal 2/3F)

Terminal 2/3F

au World Service Rental / Wi-Fi router rental service for Korea

Pick-up of reserved phones / Return 7:00~20:00
Rental without reservation 7:00~19:30

Other services

  • Inquiries (how to use overseas, setting guidance, etc.)
  • Referral services for overseas Wi-Fi routers
  • Purchase of au+1collection, optional products, KDDI Super World Card, and au prepaid cards available.
  • Charging for au WALLET Card (9:00 to 19:30)
  • Suspension/cancellation procedures for au communication services (9:00 to 19:30)[1]
  • Collection of charges(9:00 to 19:30) *10:00 to 19:00 when calculating after returning to Japan

Tokyo International Airport (Haneda)

Tokyo International Airport (Haneda) KDDI Counter (3F)

 KDDI Counter (3F)

au World Service Rental / Wi-Fi router rental service for Korea

Pick-up of reserved phones / Return 6:30~23:00
Rental without reservation 6:30~22:30

Other services

  • Inquiries (how to use overseas, setting guidance, etc.)
  • Referral services for overseas Wi-Fi routers
  • Purchase of au+1collection, optional products, KDDI Super World Card, and au prepaid cards available.
  • Charging for au WALLET Card (9:00 to 20:00)
  • Suspension/cancellation procedures for au communication services (9:00 to 20:00)[1]
  • Collection of charges(9:00 to 20:00) *10:00 to 20:00 when calculating after returning to Japan

Kansai International Airport

Kansai Airport KDDI Counter (4F)

Counter (4F)

au World Service Rental / Wi-Fi router rental service for Korea

Pick-up of reserved phones / Return 8:30~20:00
Rental without reservation 8:30~19:30

Other services

  • Inquiries (how to use overseas, setting guidance, etc.)
  • Referral services for overseas Wi-Fi routers
  • Charging for au WALLET Card (9:00 to 19:30)
  • Suspension/cancellation procedures for au communication services (9:00 to 19:30)[1]
  • Collection of charges(9:00 to 19:30)
  • Purchase of au+1collection and optional products

Centrair (Central Japan International Airport)

Centrair (Central Japan International Airport) KDDI Counter (3F)

KDDI Counter (3F)

au World Service Rental / Wi-Fi router rental service for Korea

Pick-up of reserved phones / Return 7:00~20:30
Rental without reservation 7:00~20:00

Other services

  • Inquiries (how to use overseas, setting guidance, etc.)
  • Referral services for overseas Wi-Fi routers
  • Purchase of au+1collection, optional products, KDDI Super World Card, and au prepaid cards available.
  • Charging for au WALLET Card (9:00 to 19:30)
  • Suspension/cancellation procedures for au communication services (9:00 to 19:30)[1]
  • Collection of charges (9:00 to 19:30) *10:00 to 19:00 when calculating after returning to Japan

Notes

[How to use]

Click below for how to use au World Service (au mobile phones).

  • Items without specific hours listed are all available throughout the business hours at each counter.
  • [1]For corporate line contracts, suspension/cancellation procedures for au communication services are not accepted. Furthermore, applications for temporary suspension and reuse are not accepted.