Guide for designated counters
Narita Airport KDDI Counter (Terminal 1/4F)
Narita Airport KDDI Counter (Terminal 2/3F)
Tokyo International Airport (Haneda) KDDI Counter (3F)
These locations closed on Sunday, March 29, 2020.
Centrair (Central Japan International Airport) KDDI Counter
This location closed on Sunday, June 30, 2019.
Kansai Airport KDDI Counter
This location closed on Monday, September 30, 2019.
［How to use］Click below for how to use au World Service (au mobile phones).
- Items without specific hours listed are all available throughout the business hours at each counter.
For corporate line contracts, suspension/cancellation procedures for au communication services are not accepted. Furthermore, applications for temporary suspension and reuse are not accepted.