How to setting/use:Data Share

How to setting


Consolidate au IDs into one

Consolidate the lines you want to Data Share for the au IDs which are currently set for each au line into one au ID.

Before consolidating au IDs

After consolidating au IDs

<Important>Check the notes before proceeding with consolidating au IDs!


Proceed with consolidating au IDs(in Japanese only)

  • *Consolidating au IDs requires a contract under the same name. There is also a user registration and if the name on the contract differs, you not consolidate au IDs.
  • Click here to set the au ID password of each line for users that are not set before consolidating.

Configure Data Share settings

From "Proceed with using Data Share" in the customer support menu, set the lines that you want to use for Data Share.

Configure Data Share settings(in Japanese only)


You can use Data Share immediately after completing the procedure.


Users subscribed to the following options must perform procedures before using Data Share.

Users subscribed to the Extra Option

Subscription to the option must be terminated by the month prior to using Data Share.
Click here for proceed with cancelling the Extra Option(in Japanese only)

Image of application

Users subscribed to Anshin Access Service or Restriction on Web Use

Data Share is not available. To use Data Share, visit an au shop / au Style to terminate the option and change to Anshin Access for Android or Anshin Access for iOS. If the contractor is a minor, they must be accompanied by parent/guardian.

  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)